1. The service
CitChat provides messaging, community feeds, event invitations with RSVP, and payments and vouchers through CitChat Center. Which features are available depends on the build you have installed, and we may add, change or retire them.
Terms
Terms of use
Last updated 13 November 2026. By creating an account or using CitChat you agree to these terms. CitChat is operated by PT. Jaring Rezeki Halal, Indonesia.
2. Your account
You are responsible for your username, your password, your face template and your linked devices, and for keeping your 6-digit wallet PIN secret. Tell us promptly if you think someone else has access to your account.
3. Acceptable use
Do not use CitChat to break the law, to harass or exploit anyone, to distribute malware, to scrape or overload the service, or to send content you do not have the right to share. We may suspend accounts that do.
4. Content you post
You keep ownership of what you post. You give CitChat the limited licence it needs to host, transmit and display that content to the people you share it with. You are responsible for having the rights to everything you upload.
5. Payments and vouchers
Payments run through CitChat Center. Wallet balances, voucher codes and settlements are handled by the merchant or publisher involved, and publisher accounts are reviewed before voucher tools go live. Vouchers and payment QR codes are single-use and expire after five minutes.
6. Availability and liability
CitChat is provided as it is. We do not guarantee uninterrupted service, and to the extent permitted by law we are not liable for indirect loss arising from your use of the service.
7. Changes to these terms
If these terms change materially we will say so in the app or on this page before the change takes effect. Continuing to use CitChat after that means you accept the new terms.
8. Contact
Questions about these terms go to hello@citchat.app or the contact page.